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Indeed
Customer Service Representative
**Location:** Poços de Caldas, MG **Format:** Hybrid **Working Hours:** Monday to Friday, from 11:40 AM to 6:00 PM, with occasional Saturday shifts. **About Sandbox Group** Sandbox is a global group headquartered in London, operating a network of learning-focused businesses, with offices in London, New York, São Paulo, and Bilbao. At Sandbox, we strive to build, gather, nurture, and support the growth of a diverse family of brands and services alongside like-minded partners, entrepreneurs, and operators — where the whole is greater than the sum of its parts. All of this with one single goal: fun and engaging learning. **Our Mission:** To inspire and empower lifelong learning through fun and immersive experiences, driving a global movement where innovative edutainment enriches lives, fosters connections, and shapes a brighter future for people of all ages. **Our Values:** * Excellence as the standard * Continuous learning * Collaboration as the engine * Diversity as strength **About the Role** We are looking for an outstanding Customer Service Representative to join our team! If you love delighting customers, are passionate about delivering the best possible experience, and believe in the power of reading to transform lives, this role is for you! As a Customer Service Representative for **Leiturinha**, you will serve as the bridge between our subscribers and the enchanting world of books, ensuring efficient, empathetic, and solution-oriented support. ✨ Join us in spreading knowledge and making a difference! **Your Day-to-Day Responsibilities** * Handle customer support and retention activities across all company contact channels; * Triage incoming requests from our users; * Deliver an exceptional experience to our users; * Regularly report feedback to leadership, including suggestions and data-driven insights for improving internal processes and products. **Qualifications** * Knowledge of customer service techniques; * Completed high school education; * Strong communication skills; * Sales and persuasive argumentation skills; * Proficiency in reading, writing, and text comprehension; * Ability to quickly learn technological systems (customer service and call center platforms). **What We Offer** * A collaborative and innovative environment with real opportunities for professional development. * A culture that values diversity, autonomy, and continuous learning. * The chance to contribute to projects that directly impact the experience of thousands of families. * Meal/Voucher Allowance: R$924/month * Health Insurance * Dental Insurance * Childcare Assistance * School Supplies Allowance * Wellhub * Life Insurance * Leiturinha Subscription Sandbox Group values diversity. We celebrate different perspectives and are committed to building an inclusive environment for all employees.
Praça Cel. Agostinho Junqueira, 67 - Região Urbana Homogênea XV, Poços de Caldas - MG, 37701-017, Brazil
R$924/month
ELIEL MATOS CONSULTORIA E TREINAMENTO
Salesperson / New Business Consultant Position
Client: Peça Certa Ademicon is a national reference in intelligent consortiums and investments, with a solid structure, results-oriented focus, and real growth opportunities. At our Tatuapé / Campinas unit, we are seeking entrepreneurial, high-performing commercial professionals. Job Description: If you are communicative, persistent, and results-driven, this is your opportunity to build a solid career in the financial market. The professional will be responsible for prospecting new clients, conducting negotiations, and offering customized consortium solutions, working in a consultative and strategic manner. Responsibilities: - Active prospecting and client relationship management. - Presentation of products and commercial proposals. - Leading the consultative sales process through to closing. - Portfolio monitoring and post-sales follow-up. - Achieving performance and revenue targets. Mandatory Requirements: - Prior experience in consultative sales (consortiums, insurance, credit, investments, or high-value goods). - Excellent verbal and written communication skills. - Discipline, self-management, and goal orientation. - Proactive, persistent, and results-oriented profile. Preferred Qualifications: - Growth mindset and desire for continuous development. - Self-motivated profile committed to team success. - Experience with financial products or high-ticket items. Local Base: Rua Monte Serrat, 295 – Vila Gomes Cardim, São Paulo – SP (CEP 03312-000) Compensation: - Commission of up to 3% on gross sales revenue. - Average monthly earnings of BRL 20,000.00. Join the Ademicon team—here, your performance is recognized. Work in an environment that values professional development and provides comprehensive support to help you reach your full potential.
São Paulo
R$2,000/month
APOIOECOLIMP
Human Development Analyst Position
Act as a strategic partner to business units, promoting initiatives focused on human development, organizational culture, employee engagement, organizational climate, and performance. Identify HR needs and support managers in people management with an emphasis on results, organizational climate, and talent development. MAIN RESPONSIBILITIES: > Conduct onboarding of employees (temporarily) > Serve as an HR Business Partner (HRBP) for business units, identifying needs related to development, climate, and performance management; > Support the implementation and monitoring of DHO programs: performance evaluations, Individual Development Plans (IDPs), succession planning, culture initiatives, development pathways, and engagement activities; > Collect and analyze HR metrics and propose action plans based on results (e.g., turnover, absenteeism, climate, productivity); > Conduct organizational diagnostics and monitor continuous improvement plans together with managers; > Participate in designing and executing leadership, talent, and team development programs; > Facilitate or support internal training sessions (behavioral or technical); > Support climate and culture initiatives, such as internal surveys, active listening, and internal marketing activities; > Conduct meetings with managers and employees to support topics including performance, conflicts, engagement, and development; > Collaborate with other HR areas (Recruitment & Selection, Training & Development, Job Evaluation & Compensation, Internal Communications, Personnel Administration) to ensure a seamless employee experience; Benefits: Health Insurance / Group Medicine, Dental Insurance, Meal Voucher, Transportation Allowance. Employment Type: CLT (Permanent)
Vitoria
Negotiable Salary
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