Technical Support

Description

Job Summary: We are seeking a Technology-enthusiastic Technical Support professional with experience in user support, who thrives in a dynamic environment for growth. Key Highlights: 1. Provide technical support to users and clarify doubts 2. Manage and track technical service tickets 3. Identify and resolve technical issues We are looking for a **Technical Support** professional to join our team! If you are passionate about technology, have experience in user support, and seek a dynamic environment for growth, this opportunity is for you. **Key Responsibilities:** ✅ Provide technical support to users, clarify doubts, and ensure full functionality of solutions. ✅ Conduct training on system and tool usage. ✅ Manage and track technical service tickets, ensuring efficient problem resolution. ✅ Identify and resolve technical issues, ensuring timely fulfillment of requests. **Requirements:** **Experience in IT** and technical support. Basic knowledge of **networks and firewalls**. Ability to work with **remote access** and customer support. Employment type: Full-time, CLT permanent contract Compensation: R$1.600,00 \- R$1.850,00 per month Selection question(s): * Basic network knowledge?