At Ponta Verde Hotels, we honor your story and aim to awaken your dreams. Join our team! **Responsibilities and Duties** Provide guest service in person or by phone, delivering information about hotel services and amenities. Process check-in, room changes, and check-out. Handle guest inquiries via phone or in person, and direct them to the appropriate department. Assist with front desk administrative tasks. Receive payments and enter them into the system. Provide guests who wish to explore the area with information about local attractions, tourist sites, restaurants, and other points of interest. Make reservations for guests—either in person, by phone, or via email—and ensure all relevant details are accurately recorded. **Requirements and Qualifications** Completed high school education (a degree in Hospitality or Tourism is considered a plus); Basic knowledge of customer service; Proficiency in Microsoft Office Suite; Knowledge of English and/or Spanish is considered a plus. **Additional Information** Health Insurance; Dental Insurance; Meal Vouchers; Educational Support; Pharmacy Benefits; Gym Membership Benefits; School Supplies Purchase Benefits; SESC Benefits; Transportation Allowance; Birthday Day Off. The Ponta Verde Hotels Group represents more than just a hotel chain in Alagoas—it is a symbol of passion and regional development, with a history spanning over 40 years. Our journey is defined by excellence in serving both tourists and locals, continuously innovating and contributing to the enrichment of the state. We believe that hosting guests means turning dreams into reality, and the happiness of our guests and employees is our greatest motivation. At Ponta Verde Hotels Group, excellence in hospitality is our signature. Ponta Verde Hotels are located in the most prestigious areas, offering easy access to tourist and cultural attractions, along with the security you deserve. Come enjoy this paradise with us! French Beach, famous for its turquoise waters, offers tranquility, lagoons, natural swimming pools, and excellent conditions for water sports. The Village of French Beach is an unmissable destination, as is the city of Marechal Deodoro—rich in Brazilian history and culture.