Job Summary: A professional responsible for delivering excellent customer service, organizing the sales area, performing product pricing and restocking, and maintaining cleanliness and organization in the stockroom. Key Highlights: 1. Excellent customer service and positive customer experience 2. Organization of the sales area and maintenance of cleanliness 3. Product management and organization in-store and in stock **KEY RESPONSIBILITIES:** **Customer Service:** Provide excellent customer service, ensuring a positive and delightful experience for customers. **Sales Area Organization:** Ensure the sales area is always clean, organized, and aligned with Standard Operating Procedures (SOP), including: * Table organization, with standardized folds by size; * Rack organization by size, using appropriate hangers according to product family and category. **Pricing:** Verify and ensure all products are correctly priced, with updated and visible prices on racks and shelves. **Fitting Room Organization:** Return items left in fitting rooms, keeping the area consistently organized and functional. **Pin Setting and Hanger Placement:** Correctly perform pin setting and hanger placement of garments, ensuring appropriate product presentation. **Merchandise Restocking:** Restock products daily according to sales flow and store needs, including opening and unpacking boxes for restocking in both stockroom and sales area. **Cleanliness Maintenance:** Maintain department cleanliness by removing dust from tables, equipment, and surfaces, ensuring a pleasant environment for customers and staff. **Footwear Organization:** Perform lacing and organization of footwear, facilitating product display and visibility. **Fitting Room Schedule:** Adhere to the fitting room attendance schedule, ensuring cabins are cleaned and organized after each use. **Garment Pressing:** Iron wrinkled garments to ensure proper presentation for display and sale. **Stockroom Organization:** Maintain stockroom organization per store guidelines, including arranging merchandise and hardware in the internal area. **Equipment Management:** Remove equipment from the sales area whenever necessary, especially during low merchandise volume periods. **Merchandise Allocation:** After goods receipt by the store auditor, correctly allocate merchandise to the sales area or stockroom, ensuring proper storage. **BENEFITS:** * Transportation allowance * Meal allowance Minimum Education Level: Elementary School (1st level)
João Silva
Indeed · HR
João Silva
Indeed · HR
