




Job Summary: Assist in pedagogical and administrative activities, optimizing processes and promoting an efficient educational environment with support for faculty and students. Key Highlights: 1. Process optimization and an efficient educational environment 2. Comprehensive support for faculty and students 3. Variety of administrative and pedagogical tasks * Assist in ensuring the smooth operation of pedagogical and administrative activities, optimizing processes and providing an efficient educational environment. **Responsibilities and Duties** * Develop, adjust, and configure class schedules within the school management system, including timetables, lesson plans, and instructors. * Adjust faculty and student email accounts and passwords on teaching platforms, providing necessary technical support. * Register faculty members, respond to emails from various departments—including finance and pedagogy. * Provide support to students/instructors and instructors/faculty on educational platforms, fostering an effective learning environment. * Deliver customer service to clarify inquiries, process enrollments, and collect payments for enrollments, monthly fees, and educational expenses. * Request and facilitate delivery of course materials, provide teaching resources, and perform class, financial, and academic adjustments. * Archive documents, digitize records, and organize folders to ensure information integrity. * Initiate reimbursement or refund requests, monitor enrollments per class, and contribute to annual planning. * Collect student feedback regarding reading materials and authors to inform acquisition decisions, and organize books and documents in the library collection, maintaining an orderly and quiet environment. * Provide support—either via platform or in person—on research methodologies, authors, books, etc., and participate in initiatives to encourage reading habits. * Monitor and track attendance records, lesson plans, grades, and certificates to ensure effectiveness of the educational process. * Monitor class start and end dates, justify student absences in the system, attach supporting documentation, and collect/digitize attendance records. **Requirements and Qualifications** * Completed high school education * Relevant work experience * Intermediate proficiency in Microsoft Office suite * Experience in a school environment **Additional Information** * Number of openings: 01 * Sesi School Benedito Bentes * Selection process stages: Portuguese language test, group dynamics, interview. * For future selection processes, this recruitment may remain valid through 2026, provided qualified candidates are available. **BENEFITS:** Caju Card: Meal and food benefits Health Insurance and Life Insurance: Comprehensive care for you Serenamente: 24/7 mental health support including psychotherapy and advisory services (legal, financial, social) TotalPass: Access to gyms and physical activities Birthday Day-Off: Time off to celebrate your special day Childcare Assistance: Support for caring for young children Corporate University: Opportunities for learning and professional growth Annual Leave: Paid leave according to the corporate calendar PPR (Profit-Sharing Plan): Recognition for your performance The **Sesi (Industry Social Service)** and the **Senai (National Industrial Training Service)** are part of the **Fiea System**, which belongs to a national system composed of 27 state federations and led by the National Confederation of Industry (CNI). We are a company that, for decades, has been transforming lives and building success stories! Our units are located in Maceió/AL and Arapiraca/AL, yet the impact of our work transcends borders! Within our team, career opportunities are countless! For example, you could join Sesi’s occupational safety and health team; work in Sesi Senai’s basic and vocational education area; specialize in Technology and Innovation; or deliver our solutions to companies. If you value **respect**, **integrity**, **transparency**, and **customer commitment**, you’ve come to the right place! We are constantly **driven by results**. To achieve this, we must act with **agility** and **simplicity**, continually seeking to **innovate** our **actions**, thereby evolving **together**. Visit our website to learn more about us!


