Job Summary: Work as a Monitoring Agent, overseeing alarms, cameras, and virtual concierge services, directing responses, and guiding external teams. Key Highlights: 1. Experience in security and alarm/camera monitoring 2. Virtual concierge and telephone-based customer service 3. Knowledge of computer science and basic electronics **MONITORING AGENT** **Job Description:** Will work internally monitoring alarms and cameras, and directing response tasks to external alarm attendants. Monitor and provide virtual concierge services. **Requirements:** Experience in the security field; Experience with MONI/DIGIFORT systems is considered an advantage; Telephone-based customer service; Monitoring of customers' cameras and alarms; Monitoring of virtual and assisted concierge services; Guiding external attendants regarding incidents and their appropriate dispatch; Basic computer science and electronics knowledge required. **Minimum Education Level:** High School Diploma **Work Schedule:** 12×36 shift rotation. **Benefits:** Meal Voucher; Transportation Voucher; Unimed Health Plan; Pharmacy Assistance. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial
João Silva
Indeed · HR
João Silva
Indeed · HR
