Description: Apply quickly by email: Requirements and qualifications: * High school diploma with a focus on technology or related fields. * Minimum of 1 year of experience in computer technical support. * Knowledge in LAN, VPN, and WiFi network configuration. * Skills in hardware and peripheral diagnostics. * Good communication and ability to work in a team. Desirable: * CompTIA A+ certification or equivalent. * Experience with Windows Server and Active Directory. * Knowledge in network security (firewalls, VPN). * Ability in technical documentation and user manual creation. Responsibilities and duties: * Reduce average IT incident resolution time by 20%. * Improve network reliability with a 99.9% uptime target. * Implement preventive maintenance processes that reduce failures by 30%. * Increase operational efficiency of the support team. Benefits: Gympass, Medical assistance, Dental assistance, Meal or food allowance, Profit sharing (PLR) Working hours: CLT regime - from 9:00 AM to 6:00 PM (8 daily hours + 1 hour lunch break) Knowledge: Education: Technical - SYSTEMS ANALYSIS AND DEVELOPMENT, Electrical Engineering and Electronics, Computer Science - Completed 2511210202471881615