Operational Assistant - Route Planner/Programming

Description

Job Summary: Responsible for programming and managing municipal to interstate cargo loads, fleet administration, route planning, and conflict resolution with customers. Key Highlights: 1. Programming and management of municipal to interstate cargo loads 2. Fleet administration and trip route planning 3. Conflict resolution and negotiation with customers * Fully responsible for cargo programming from municipal to interstate levels. Proficient in driver communications. Analyze and support the manager in departmental routines. Resolve customer conflicts. Perform cargo programming, route planning, fleet administration, and trip scheduling. Negotiate with customers in cases of delivery/pickup delays, aiming to maintain optimal company-customer relationships. Analyze controls and reports on service quality. Fully responsible for cargo programming. Bachelor's degree completed in Logistics or related field; Rodopar system knowledge is desirable; Technical knowledge in transportation is mandatory; Prior experience in road transportation required. Knowledge of e-commerce programming routines. Salary: R$1.658,20 - R$2.941,14 per month Work Location: On-site