Shipping Assistant

Description

Job Summary: We are seeking an organized and detail-oriented professional to manage logistics—from order shipment to technical analysis of returns and warranties. Key Highlights: 1. Warranty and Reverse Logistics Management 2. Order Shipment and Dispatch 3. Order Flow Control **Job Title: Shipping and Warranty Assistant** **About the Role:** We are looking for an organized and detail-oriented professional to join our logistics team. You will serve as the central point of contact among warehouse staff, drivers, and end customers—ensuring swift order dispatch as well as technical analysis of returns and warranties. **Key Responsibilities:** * **Warranty Management:** Receive defective products, assess whether they meet the manufacturer's criteria, and carry out physical exchange procedures. * **Reverse Logistics:** Inspect the condition of returned goods and record inbound entries/reversals in the system. * **Shipment and Dispatch:** Deliver goods to motorcycle couriers and ride-hailing/app-based drivers (Uber Flash/Lalamove/99\), ensuring speed and accuracy of orders. * **Flow Control:** Monitor order picking stages to ensure counter deliveries are not delayed. **Requirements:** * Completed high school education. * Prior experience in shipping and goods receiving. (Preferred) * Analytical mindset (essential for evaluating warranty criteria). * Proficiency with management systems (ERP) and basic computer skills. **Advantages:** * Experience with automotive parts or electronics (if applicable to your business). **Benefits:** * Salary: "To be discussed" * Benefits: Transportation allowance (VT), meals provided at the company (R$ 1.00\ deduction), performance bonus starting from the 3rd month. * Working Hours: Monday to Friday, 8:00 AM to 6:00 PM Employment Type: Full-time, CLT permanent contract Compensation: R$1\.518,00 \- R$1\.730,00 per month Benefits: * Transportation allowance Work Location: On-site