Operational Assistant I

Description

Job Summary: Operational event support, ensuring audiovisual setup, space organization, and excellent customer service. Key Highlights: 1. Technical and operational support for events 2. Customer interface and space organization 3. Dynamic and proactive teamwork Provide operational support for events, ensuring proper functioning of audiovisual equipment, space organization, and excellence in customer service on the event day. **Main Responsibilities** * Support basic technical execution of events (sound, lighting, and audiovisual); * Operate simple audiovisual equipment (mixing console, projection, basic lighting); * Interface with customers on the event day, acting as a support point (concierge profile); * Organize the physical event space (setting up chairs, tables, and layout adjustments); * Support last-minute adjustments according to customer requests, in coordination with the venue team; * Ensure the environment is prepared as contracted; * Handle logistics of materials between venues (transportation, verification, and equipment organization); * Assist in pre-event preparation of spaces and materials for future events; * Adapt performance according to each venue’s model (some with in-house audiovisual teams, others with internal operations). **Technical Requirements** + Basic computer literacy; + Familiarity with simple sound and audiovisual equipment (preferred); + Availability for operational tasks and material handling; + Organizational skills and attention to detail. **Behavioral Competencies** + Proactivity and dynamism; + Strong verbal communication and professional demeanor; + Ability to interact with customers courteously and confidently; + Emotional intelligence to manage high-pressure situations or out-of-scope requests; + Teamwork aptitude; + Responsibility and ownership mindset.