Description
Job Summary:
Professional responsible for providing friendly service to parents, students, and teachers; supporting student enrollment acquisition, administrative office routines, and organization of school events.
Key Highlights:
1. Friendly and humanized customer service
2. Support in student enrollment acquisition and administrative office routines
3. Organization of school events and parent-teacher meetings
Description:
* Completed high school;
* Proficiency in Google Workspace, Microsoft Office Suite, and CRM systems;
* Experience with TOTVS and HubSpot is desirable;
* Prior experience in telemarketing, customer service, or sales-related roles;
* Clear, persuasive, and empathetic communication skills.
* Provide courteous in-person, telephone, and email support to parents, students, and teachers;
* Support the enrollment acquisition and conversion process;
* Assist with administrative office routines, including document issuance and system data updates;
* Deliver humanized service to guardians and prospective stakeholders at school units;
* Assist in organizing school events and parent-teacher meetings, from preparation through day-of support;
* Organize and archive physical and digital documents, ensuring secure and accessible information.
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