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Job Summary: The professional will assist in IT asset administration, provide first- and second-level technical support, and perform installation and configuration of systems and software. Key Highlights: 1. On-site and remote technical support for hardware, software, and connectivity. 2. Installation and configuration of operating systems and corporate software. 3. Opportunity to work in IT infrastructure and information security. Description: We expect you to... * Be currently enrolled in a technical or undergraduate program in Computer Networks, Information Systems, Computer Science, or related fields. * Have experience in IT/Infrastructure. * Possess basic knowledge of Windows, Linux, and macOS. * Understand networking concepts and protocols (TCP/IP, DNS, DHCP). * Have experience with remote control tools and ticketing systems. * Have basic knowledge of Microsoft services (Active Directory, File Server). * Show interest in information security. * Possess basic technical English for reading manuals and tutorials. You will stand out if you have... * Collaboration * Proactivity * Organization * Communication * Willingness to learn In your day-to-day work, you will... * Assist in IT asset administration (laptops, peripherals, and network equipment). * Provide first- and second-level technical support to users, both on-site and remotely, resolving issues * related to hardware, software, and connectivity. * Perform installation and configuration of operating systems (Windows, Linux, and macOS) and corporate * software packages. * Contribute to organizing the physical environment of the Data Center and technical rooms. * Support access and permission management in corporate systems. * Document technical procedures and environment updates. * Coordinate with vendors for maintenance and support services. * Participate in technology asset inventory routines. * Assist in maintaining CCTV and physical access control systems. * Collaborate with other departments to support internal processes (e.g., logistics and facilities). 2510310202231779462
