Job Summary: A professional to coordinate and supervise operational teams, ensuring the smooth functioning of the facility and delivery of humanized care. Key Highlights: 1. Integrated collaboration with nursing management and coordination 2. Management of cleaning, laundry, maintenance, and reception teams 3. Focus on humanized care and professionalism "We are BSL Saúde, the largest post-acute care network in Brazil, operating Senior Living Facilities, Transition Clinics, and Home Care services. Here, we specialize in humanized care and rely on multidisciplinary health teams that ensure mutual benefit for those we serve—whether during a de-hospitalization process or as a daily choice for access to specialized care. If your values include humanized care and professionalism, join us—we have the perfect opportunity for you!" Job Description: Report directly to the **Unit Management** and **Nursing Coordination**, working integrally with the ILPI’s clinical and operational guidelines. **Operational Area Management:** Coordinate and supervise **cleaning, laundry, maintenance, and reception teams**, ensuring adherence to routines, institutional protocols, hygiene standards, organization, and safety. **Staff Scheduling and People Management:** Develop, monitor, and adjust **staff work schedules**, ensuring adequate coverage across departments. Conduct **periodic feedback sessions**, performance monitoring, and team guidance aligned with leadership expectations. **Medical Certificates and Incident Management:** Receive, verify, and forward **medical certificates**, tracking absences, leaves of absence, and their impact on scheduling per instructions from Management, Nursing Coordination, and HR. **Planning and Organization:** Plan, organize, and oversee daily routines within assigned areas, ensuring smooth facility operations, resident comfort, and preservation of infrastructure. **Quality Control:** Conduct periodic inspections of common areas, resident apartments, and operational departments to uphold standards of cleanliness, organization, maintenance, and institutional presentation. **Laundry and Linen Management:** Manage control, organization, distribution, and preservation of institutional and resident linens, ensuring appropriate usage and timely replacement when necessary. **Facility Maintenance:** Monitor preventive and corrective maintenance requests, engaging internal teams and external vendors to guarantee physical infrastructure safety and proper functionality. **Reception and Customer Service:** Supervise the reception team to ensure courteous and organized service to residents, family members, visitors, and suppliers, in accordance with ILPI protocols. **Materials and Supplies Management:** Monitor inventory levels and support procurement requests for cleaning, laundry, and maintenance supplies, contributing to rational resource utilization. **Interdisciplinary Integration:** Collaborate closely with the multidisciplinary team—especially **nursing**—to align operational routines with resident-centered clinical care. Minimum Education: High School (Secondary Education) * Meal Allowance * Medical Assistance * Dental Assistance * Life Insurance * On-site Meals * Transportation Allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
