Administrative Assistant

Description

Job Summary: In-person and telephone support, appointment scheduling, patient registration, and assistance to the medical team in a welcoming and modern environment. Key Highlights: 1. In-person and telephone support for patients 2. Support for medical and administrative staff 3. Organized and welcoming reception AMEP Saúde is a health insurance provider of the AMEP GROUP, with over 20 years of experience dedicated to excellence in outpatient medical care in Rio de Janeiro. Currently, the Own Network comprises 5 outpatient medical units, with over 300 physicians across more than 25 outpatient and surgical specialties. In recent years, the AMEP GROUP has positioned itself in the healthcare market as a solid company continuously expanding and modernizing its infrastructure for medical and therapeutic service delivery. Our goal is to provide high-quality, efficient treatment, ensuring resolution and satisfaction for our clients and commercial partners. Our vision is to deliver humane and professional care within a welcoming and modern environment. Shall we embark on this journey together? Responsibilities: * Provide in-person and telephone support to patients; * Schedule, reschedule, and confirm appointments and examinations; * Register patients in the system and update their data; * Organize medical records and documents; * Support medical and administrative staff in daily departmental tasks; * Maintain an organized and welcoming reception area. Requirements for this position: * Completed high school education; * Prior experience in customer service (preferably in clinics or hospitals); * Basic computer skills (Microsoft Office); * Strong verbal and written communication skills; * Organization, courtesy, and proactivity. * Meal Allowance / Food Voucher / Business Day * Transportation Voucher * Health Insurance * SESC benefits * Partnerships with universities Work Location: Merck Working Hours: Monday to Friday, 10:30 AM to 7:30 PM; Saturday, 10:30 AM to 2:30 PM Minimum Education Level: High School (Secondary Education)