Collections Operator

Description

Job Summary: Financial/Collections professional for customer service, monitoring of arrears, and portfolio management. Key Highlights: 1. Active and reactive collections activities 2. Negotiation of financial arrears 3. Customer support and clarification of inquiries **Collections / Financial Operator** **Location:** Centro – Rio de Janeiro/RJ (near Largo da Carioca metro station) **Employment Type:** Full-time CLT \- On-site \- Monday to Friday (5x2) **Working Hours:** * Monday to Thursday: 8:00 AM to 6:00 PM * Friday: 8:00 AM to 5:00 PM * 1-hour lunch break **Salary:** BRL 1\.750,00 per month **Benefits:** * Transportation Allowance * Caju Benefit (BRL 25.00 per business day) **Job Description:** We are seeking a professional to work in the Collections/Finance area, providing customer service and monitoring financial arrears. **Responsibilities:** * Conduct active and reactive collections * Monitor and negotiate financial arrears * Manage customer portfolio * On-site and online customer service * Issue and send payment slips (boletos) * Prepare and update daily control spreadsheets * Clarify customer inquiries and provide support **Requirements:** * Completed high school education * Prior experience in collections is a plus * Strong verbal and written communication skills * Organizational skills Interested candidates should send their resumes to: **recepcaorj2025@gmail.com** Employment Type: Full-time CLT Compensation: BRL 1\.518,00 \- BRL 1\.750,00 per month Benefits: * Meal Allowance * Transportation Allowance Work Location: On-site