Job Summary: Coordinate international shipments, providing technical and operational support to exporting customers and ensuring compliance with legal and customs requirements. Key Highlights: 1. Coordinate international shipments from start to finish, ensuring on-time delivery. 2. Provide technical and operational support to exporting customers. 3. Proactively resolve issues and maintain effective communication. Description: Requirements:* Completed or currently pursuing a bachelor's degree; * Intermediate to advanced English proficiency — will be tested; * Prior experience as a freight forwarder, specifically in air export/import operations; * Proficiency in key export documents and processes, including knowledge of Incoterms and customs regimes; * Intermediate Spanish — considered an advantage; * Customer service experience — considered an advantage. Main Challenges: * Coordinate international shipments from pickup through final delivery, adhering to agreed-upon timelines; * Communicate with exporting customers and provide technical and operational support throughout all process stages; * Request and verify required export documentation (e.g., commercial invoice, packing list, certificate of origin, destination-specific documents, etc.); * Prepare and issue documents such as HAWB/MAWB, booking confirmations, shipping instructions, and pre-arrival notifications; * Ensure compliance with legal and customs requirements, including coordination with customs brokers, SEFAZ, and the Brazilian Federal Revenue Service, when necessary; * Monitor cargo status and keep internal systems updated with relevant information. * Control operational costs and record expenses in the system for billing and financial tracking; * Proactively resolve issues, focusing on rapid solutions and clear communication with all stakeholders across the logistics chain. 2511210202471881964
João Silva
Indeed · HR
João Silva
Indeed · HR
