Internal Sales Representative

Description

**Job Mission:** Understand the customer's needs and offer appropriate solutions in automotive parts and products through fast telephone and WhatsApp support, guiding the sales process from quotation to delivery while contributing to customer satisfaction and achievement of company goals. **Job Description / Responsibilities:** * Provide customer support via telephone and WhatsApp. * Understand customer needs and offer suitable solutions in automotive parts and products. * Accurately identify parts and applications and prepare quotations. * Negotiate sales terms and record interactions and orders in the system. * Check product availability at distributors and other branches when necessary. * Track placed orders, ensuring timely customer updates regarding delivery timelines, order picking, and availability until delivery. * Perform follow-up on quotations and maintain organized customer information. * Focus on achieving sales targets. **Desired Education and Experience:** Completed high school. Previous experience as an Internal Sales Representative or in internal sales. Proficiency with computerized systems (order entry, product lookup, registration, and tracking). Courses in sales techniques or related fields are considered a plus. **Behavioral Traits:** Clear communication, proactivity, agility, organization, attention to detail, results orientation, and comfort handling high-volume customer service. **What We Offer:** \- Fixed salary of R$ 1\.712,00 \+ 1% commission on sales \- Commuter Allowance or Fuel Voucher \- Meal Voucher (R$ 13.00 per working day) \- Amil Health Plan (After 90 days) \- Performance Bonus for Customer Service Targets \- Total Pass Partnership \- Corporate Phone **Working Hours:** Monday to Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM, and Saturday, 8:00 AM to 1:00 PM. Employment Type: Full-time CLT Compensation: R$1\.712,00 per month Selection Question(s): * Are you comfortable handling a high volume of daily calls? Please briefly justify. * What do you do when selling a product that is not yet in stock? Work Location: On-site