Description
Job Summary:
A professional to manage orders, quotations, product registration, and provide operational support to the Product team, ensuring organization and efficient communication.
Key Highlights:
1. Manage the full order lifecycle for stores.
2. Handle special requests for quotations and design.
3. Maintain an updated and standardized product database.
Description:
Requirements:
* Bachelor's degree completed or in progress in Business Administration, Marketing, Economics, Engineering, or related fields.
* Availability to work in Barra da Tijuca \- Rio de Janeiro.
* Experience in sales or customer service.
* Communication and interpersonal relationship skills.
* Ability to understand and interpret store needs.
* Attention to detail and ability to manage multiple orders simultaneously.
* Basic Excel proficiency.
Order Management:
* Receive, organize, and track orders placed by stores, ensuring correct entry and updating of information in the system;
* Issue and send purchase orders to suppliers, verifying data (models, materials, sizes, delivery deadlines, values, etc.);
* Monitor production and delivery timelines with suppliers and keep stores informed about the status of each order;
* Support control of incoming goods and returns related to orders and adjustments.
Quotation Requests:
* Receive and analyze special store requests involving design, material, or dimensional changes;
* Forward requests to production suppliers/partners and follow up on quotation responses and timelines;
* Consolidate information and reply to stores with the final proposal, ensuring clarity and alignment among all parties.
Product Registration and Updates:
* Register new products in the system, including descriptions, codes, materials, collections, prices, and images;
* Update information for existing products, keeping the database accurate and complete at all times;
* Ensure standardization and integrity of information across Product, Sales, and other involved departments.
Support for the Product Team:
* Assist with departmental operational routines, contributing to departmental organization;
* Participate in maintaining internal controls, reports, and tracking spreadsheets;
* Suggest improvements to registration processes, order workflows, and communication with stores.
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