Espec Select One

Description

Espec Select One Country: Brazil If you are eager to grow and keep learning, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, challenge the status quo, and disrupt the market. It’s about balancing urgency for today and vision for tomorrow — always delivering the best possible experience for our customers. It’s about being part of a global company that values diversity across all dimensions and embraces a flat organizational structure. At Santander, we foster a culture of horizontal roles, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Especialista Select One**, where you’ll join as a Specialist — the primary expert in your area. **Your role here will be:** You will serve customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update Select portfolio customers, highlighting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update customer data; * Maintain familiarity with digital solutions, especially within the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Insurance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy — A program encouraging healthier habits; PAPE — Specialized Personal Support Program. * So? Ready to be called? In our branches (agencies), we have the market’s top branch managers — professionals who stand beside customers to understand their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama