Zerezes was born from design and the desire to redesign what doesn't work, including the way people buy glasses. We believe that digital is an essential bridge in this transformation. That's why we're looking for a mid-level developer to help us continuously evolve our e-commerce, building smoother, smarter, and more personalized experiences. At Zerezes, we believe care lies in the details, and that a **well-organized operation makes all the difference in the experience** of those who buy from us. That's why we're seeking someone for the position of **Logistics Assistant (Prescription Eyewear Processes)** **Job Mission** Ensure prescription eyewear orders from the e-commerce are shipped with quality, speed, and efficiency, guaranteeing each customer receives exactly what they need. **Your day-to-day responsibilities** * **Analyze and validate prescriptions**: verify prescription and PD measurements of registered orders. * **Send and receive orders**: monitor order status when prescription and/or PD is missing. * **Track lens orders**: place requests with suppliers and manage cases of unavailability. * **Manage processes in the ERP**: perform lens receipts and returns. * **Connect with assembly laboratories**: send and receive orders, ensuring deadlines and quality. * **Fill out customer prescription certificates**, ensuring technical compliance. * **Provide feedback**: support inquiries from the Customer Service team, ensuring quick responses. **Your challenges and goals** * Ensure 100% technical compliance in prescription orders. * Reduce operational errors, returns, and rework. * Ensure agility in the end-to-end flow between e-commerce, suppliers, and laboratory. * Contribute to continuous improvement of optical processes and customer experience. **What we expect from you** **Technical Skills** * Optical Technician qualification (knowledge of prescriptions and lens types). * Previous experience in eyewear companies, optical laboratories, optical retail, or sector e-commerce. * Intermediate knowledge of spreadsheets (Excel/Google Sheets). **Behavioral Skills** * Proactivity and sense of urgency. * Organization and commitment. * Good communication and teamwork. **Benefits** Bradesco Health Insurance (standard ward); Meal Voucher — R$25 per day on CAJU card; Transportation Voucher — according to employee need, deposited on CAJU card with payroll deduction as per law; Wellhub (formerly gympass); Psicologia Viva (mental health benefit); Conexa Saúde (discounts at pharmacies and exams); Zerezes product discount program **Note:** * Work schedule from Monday to Saturday (7 AM to 4 PM \- 4 PM to 10 PM) \- Possibility of change.