Description
Job Summary:
End-user technical support, IT infrastructure maintenance, and operation of institutional systems and equipment.
Key Highlights:
1. End-user technical support (on-site and remote)
2. Network and equipment infrastructure maintenance
3. Software and operating system configuration and updates
Provide technical support to end users, maintain IT infrastructure, and support the operation of institutional systems and equipment.
**Technical Requirements**
Infrastructure and Networks
Knowledge of structured cabling and mobile networks (Wi\-Fi)
Installation and organization of network infrastructure
Configuration and installation of network devices (switches, routers, and access points)
Knowledge of IP networking, IP-based CCTV (IP cameras), and PABX
Support and Maintenance
Preventive and corrective maintenance of notebooks and tablets
Installation, configuration, and updating of software and applications
End-user technical support (on-site and remote)
Audiovisual
Installation and support for audio, sound, and projection equipment
Operating Systems
Knowledge of:
Windows 11 \- GOOGLE \- OFFICE365
Windows Server
Linux
Active Directory knowledge
Basic virtualization knowledge (Proxmox)
Experience with backup and information security
Firewall and network policy knowledge
BITDEFENDER GravityZone \- MDM IBMSAAS TABLETS knowledge
Job Type: Full-time CLT
Salary: R$2\.500,00 \- R$2\.800,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site