IT Technical Support Assistant

Description

Job Summary: End-user technical support, IT infrastructure maintenance, and operation of institutional systems and equipment. Key Highlights: 1. End-user technical support (on-site and remote) 2. Network and equipment infrastructure maintenance 3. Software and operating system configuration and updates Provide technical support to end users, maintain IT infrastructure, and support the operation of institutional systems and equipment. **Technical Requirements** Infrastructure and Networks Knowledge of structured cabling and mobile networks (Wi\-Fi) Installation and organization of network infrastructure Configuration and installation of network devices (switches, routers, and access points) Knowledge of IP networking, IP-based CCTV (IP cameras), and PABX Support and Maintenance Preventive and corrective maintenance of notebooks and tablets Installation, configuration, and updating of software and applications End-user technical support (on-site and remote) Audiovisual Installation and support for audio, sound, and projection equipment Operating Systems Knowledge of: Windows 11 \- GOOGLE \- OFFICE365 Windows Server Linux Active Directory knowledge Basic virtualization knowledge (Proxmox) Experience with backup and information security Firewall and network policy knowledge BITDEFENDER GravityZone \- MDM IBMSAAS TABLETS knowledge Job Type: Full-time CLT Salary: R$2\.500,00 \- R$2\.800,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site