Female Technical Support Operator

Description

Job Summary: We are seeking a Technical Support Operator to provide customer service and resolve customer issues, with emphasis on communication, organization, and proactivity. Key Highlights: 1. Customer service and technical support 2. Guidance and assistance in resolving inquiries 3. Proactivity and willingness to learn This position is designated for female candidates. We are looking for a Technical Support Operator to handle customer interactions and deliver technical support, assisting in identifying and resolving issues related to the company's services. Main Responsibilities: \* Customer service; \* Logging and tracking support tickets; \* Technical support; \* Guidance and assistance in resolving inquiries and issues; \* Escalating requests to responsible departments when necessary. Requirements: \* Strong communication skills; \* Ability to interact effectively with customers; \* Organizational and responsible attitude; \* Basic computer knowledge; \* Proactivity and willingness to learn. Preferred Qualification: Familiarity with the SGP system. Compensation: R$1\.589,77 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site