Receptionist

Description

Job Summary: We are seeking a proactive and agile Receptionist for in-person, telephone, and online service, emphasizing courtesy, empathy, and high-quality standards. Key Highlights: 1. In-person, telephone, and online service with excellence 2. Appointment scheduling and administrative support at a leading clinic 3. Focus on humanized care and patient experience **Who Are We?** LA DHE is partnering with our client, a leading clinic specializing in transplants and hair restoration solutions. For this position, we seek a **Receptionist** to work **100% On-site** at the clinic located inside **Barra Shopping \- Rio de Janeiro.** We are looking for a Receptionist with strong proactivity, agility, familiarity with administrative routines in clinical settings, commitment, excellent communication skills, and discretion when handling sensitive patient matters. **Work Schedule?** * Monday to Friday: 11:00 AM to 8:00 PM; * Saturday: Only in extremely rare and urgent cases! **What Will This Professional Do With Us?** * Deliver in-person, telephone, and online service, prioritizing courtesy, empathy, and high-quality standards; * Welcome patients and visitors, ensuring a positive experience from their first contact with the clinic; * Manage and monitor appointment schedules for consultations, procedures, and surgeries; * Provide basic administrative support to clinical and commercial teams; * Maintain organization, cleanliness, and professional appearance of the reception area; * Actively contribute to patient satisfaction by focusing on service excellence and quality. **What Qualifications Are Required?** * Prior experience as a Receptionist, preferably in clinics or healthcare environments; * Dynamic, organized, communicative, and initiative-driven profile; * Strong orientation toward humanized care and patient experience; * Ability to handle high-volume service and large numbers of people; * English proficiency is considered a **plus**, due to interactions with international patients; * High level of commitment, ethics, and professional conduct. **What Do We Offer?** * Salary \- R$ 2\.500,00; * Meal Allowance \- R$ 30.00 per day; * Transportation Allowance. **So, are you ready to join our story? :D** Minimum Education: High School Diploma (Secondary Education) * Meal Allowance * Transportation Allowance