Operational Manager

Description

Job Summary: Lead the operation of a premium cafeteria in the South Zone (RJ), focusing on service excellence and team development. Key Highlights: 1. Leadership in premium cafeteria operations 2. Focus on quality and customer experience 3. Opportunity for professional growth ☕ Operational Manager – Premium Cafeteria | South Zone (RJ) Our partner, an **award-winning premium cafeteria**, is seeking an **Operational Manager** to lead its unit in Rio de Janeiro’s South Zone. If you have a **passion for coffee**, interest in deepening your expertise in this field, and wish to work in an environment that values quality, customer experience, and professional growth, this opportunity is for you. About the position We seek a professional to serve as a **position of trust**, acting as the **right hand of management**, with focus on store operations, team leadership, and service excellence. You will be responsible for ensuring smooth unit operations, overseeing daily operational routines, and supporting decision-making. Main responsibilities * Lead and develop the store team * Manage and organize work schedules * Monitor daily operations, ensuring quality standards * Support customer service, guaranteeing excellence in the customer experience * Contribute to the unit’s commercial performance Requirements * Currently pursuing a bachelor’s degree * Easy access to the South Zone (RJ) * Responsible, committed profile with desire for professional growth * Experience in team management and/or retail is a plus * Barista experience will be considered a significant advantage You’ll stand out if you: * Have English language knowledge * Hold a driver’s license * Demonstrate high levels of commitment and proactivity Compensation and benefits * Fixed salary: **R$ 4\.000,00** * Commission: between **R$ 1\.000 and R$ 1\.500** * Health insurance * Wellhub (Gympass) * Structured career development plan Store hours * Opening: 7:30 AM * Closing: 6:30 PM Employment type: Full-time CLT Pay: R$3\.800,00 \- R$4\.000,00 per month Benefits: * Medical assistance * Dental assistance * Profit-sharing * Transportation allowance Work location: On-site