**TECHNICAL SUPPORT / NETWORKS ANALYST – TELECOM** We are seeking a professional **mandatorily certified with CRT/CRF or CREA**, with solid experience in **telecommunications networks and networks in general**, to monitor, detect, and resolve network failures in a dynamic and challenging environment. **Responsibilities** * Monitor telecom network alarms and events; * Detect, analyze, and act to identify failures; * Perform **troubleshooting** activities on networks; * Continuously interact with field teams and internal departments; * Record, track, and report technical incidents; * Perform other activities related to telecom network operations and support. **Mandatory Requirements** * **Active CRT/CRF or CREA certification (mandatory);** * Proven experience in telecom networks and networks in general; * Knowledge of network monitoring and failure detection; * Ability to work under pressure and in complex environments; * Organizational skills and ability to handle multiple simultaneous demands; * Excellent communication skills and strong teamwork orientation. **Desired Profile** * Proactive, analytical, and detail-oriented professional; * Aptitude for problem solving and strategic thinking; * Capacity for “thinking outside the box” to propose efficient and elegant solutions; * Commitment, accountability, and sense of urgency; * Genuine interest in the telecommunications field. If you are passionate about **Telecom and Networks**, enjoy challenges, and seek a high-impact technical and professional opportunity, **this position is for you**. **Apply now and join our team!** Minimum Education: Technical Course * Meal allowance * Food allowance * Transportation allowance * Health insurance * Dental insurance * Wellhub * Life insurance