Description
Job Summary:
This role involves pre-service customer support for Technical Assistance, digitization of calibration certificates, assistance in activity scheduling, and tracking of the maintenance process.
Key Highlights:
1. Customer service and technical support.
2. Support in calibration and maintenance processes.
3. Organization and scheduling of technical activities.
Description:
* Currently enrolled in or graduated from high school;
* Age between 14 and 22 years;
* Proficiency in Microsoft Office suite;
* Strong communication and interpersonal skills.
* Perform pre\-service customer support for Technical Assistance, creating various requests for parts, tools, consumables, and requesting invoices for parts held by the technical team and circulating in the Mobile Calibration Unit;
* Enter calibration certificates into the system, make modifications or add information to internal records for issuing conformity certificates;
* Assist the technical supervisor in scheduling activities, contacting customers, updating the schedule, and defining service routes;
* Track the maintenance process from initiation through to completion.
2511290202186276