Description
Job Summary:
An Operational Coordinator to manage physical store and delivery operations, lead teams, and ensure quality standards and productivity.
Key Highlights:
1. Coordinate physical store and delivery operations
2. Lead customer service and kitchen teams
3. Manage personnel and drive continuous process improvement
**JOB: OPERATIONAL COORDINATOR – RESTAURANT / DELIVERY**
We are seeking an Operational Coordinator to oversee store management and delivery operations.
**Job Details:**
* Schedule: 6 days on, 1 day off
* Working Hours: 2:00 PM to 10:00 PM (intermediate shift) \- 1 Sunday shift per month
* Employment Type: CLT (Consolidated Labor Law contract)
* Salary: BRL 3\.500,00 \+ sales commission
* Benefits: Transportation allowance and on-site meal benefit
**Key Responsibilities:**
* Operate and coordinate physical store and delivery operations (Pizza, Pasta and Deli);
* Lead customer service and kitchen teams, ensuring quality and productivity standards;
* Monitor inventory and support operational process organization;
* Track goals, KPIs, and sales performance on delivery marketplaces;
* Manage personnel, resolve conflicts, and drive continuous process improvement.
Minimum Education: High School Diploma (2nd Level Education)