Description
Job Summary:
We are seeking an IT Support Assistant (Help Desk Level 1) to join our team and assist employees with technical support requests.
Key Highlights:
1. First-level technical support to users
2. Installation, configuration, and maintenance of computers and software
3. Network, printer, and peripheral support
Location: Barra da Tijuca – RJ
Work Mode: On-site
We are looking for an IT Support Assistant (Help Desk Level 1\) to join our team and support employees with day-to-day technical support needs.
Main Responsibilities:
* First-level technical support to users
* Installation, configuration, and maintenance of computers and software
* Network, printer, and peripheral support
* Incident logging and tracking
* Assistance with preventive equipment maintenance
Requirements:
* Basic knowledge of technical support and IT infrastructure
* Familiarity with operating systems (Windows) and Microsoft Office suite
* Strong communication and organizational skills
* Technical or undergraduate studies in IT currently in progress
Working Hours:
Monday to Thursday: 8:00 AM to 6:00 PM / Friday: 8:00 AM to 5:00 PM
Employment Type: Full-time, Freelance / PJ
Contract Duration: 12 months
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site