IT TECHNICAL SUPPORT ANALYST - Nova Veneza

Description

Job Summary: A professional to monitor service tickets, track equipment, conduct rounds across departments, and support basic maintenance and operational support. Key Highlights: 1. Monitor service tickets and workflows in ServiceNow 2. Conduct rounds and ensure full functionality of services 3. Support basic maintenance and operational support Recruitment and Selection Consulting is seeking an IT Technical Support Analyst in Sumaré (Nova Veneza). **Responsibilities:** Monitor service tickets and workflows in ServiceNow. Track equipment operation (toner, kits, and supplies). Conduct rounds across factory departments to ensure full functionality of services. Open and follow up on technical tickets until resolution. Support basic maintenance and operational activities. Restock paper and replace supplies as needed. Tasks related to standard IT Technical Support Analyst routines. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Profit Sharing * Meal Voucher * Health Insurance * Dental Insurance * Life Insurance **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Business hours. Monday to Friday.