Description
Job Summary:
A professional responsible for call handling and resolution, user support for systems and equipment, and desktop/notebook configuration and maintenance.
Key Highlights:
1. Call handling and resolution
2. User support for systems and equipment
3. Desktop and notebook configuration, installation, and maintenance
* Handle and resolve calls via telephone, WhatsApp, or web, using the service script, remote access tools, and available procedures
* Provide user support for systems, equipment, and applications
* Configure, install, and maintain desktops and notebooks
* Support the Service Desk supervisor with updates on service progress.
Compensation: starting at R$2.500,00 per month
Benefits:
* Dental care plan
* Education allowance
* Life insurance
* Meal voucher
* Transportation voucher
Work location: On-site