Description
Job Summary:
Professional responsible for recording water meter readings, delivering bills, verifying and updating customer registration data, performing simple disconnections, and identifying potential new customers.
Key Highlights:
1. Fieldwork activities
2. Focus on customer service and relationship management
3. Recording and verification of information for billing
Grupo Seres, in partnership with a company in the sanitation sector, is seeking professionals to work as Commercial Agent \- Meter Reader.
Responsibilities: Record monthly water consumption meter readings from customers; print, verify, and deliver corresponding bills, notices, and invoices to users according to predefined route addresses;
Issue and deliver invoices, informational letters, and other documents to customers;
Verify and record customer registration updates, irregularities, and visible leaks to ensure accurate billing for services provided by the Company;
Perform simple disconnections;
Identify and map potential new customers to enable new registrations;
Record and report any non-conformities to the reading supervisor, ensuring service quality.
Requirements: Completed high school education; Must be available for external work and possess strong communication skills.
Valid Class B driver's license.
Work Schedule: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM.
Work Location: Rio das Ostras/RJ
Minimum Education Level: High School (Secondary Education)
* Transportation allowance
* Meal allowance