QUALITY ENGINEER

Description

Job Summary: Control and monitor project and field product quality activities, analyzing failures and implementing actions to ensure compliance and customer satisfaction. Key Highlights: 1. Central role in quality control for projects and products 2. Failure analysis and validation of corrective actions 3. Collaboration with various departments for continuous improvement **JOB MISSION:** Control project quality activities to ensure achievement of defined targets, as well as technical execution of conformity tests for final release. Monitor field products through analysis of problems and failures in vehicles and their components, using structured tools and methodologies, in collaboration with Quality areas (Product, Parts, and Process), Engineering (Product and Customer), and Technical Assistance, aiming to determine root causes of failures and validate/certify (jointly with Engineering) containment and permanent corrective actions. Track implementation of failure mitigation actions in series production, field operations, and new launches, while monitoring their effectiveness. **Responsibilities and Duties** **RESPONSIBILITIES:** **Project** * Participate in and monitor the "Timing" of quality activities execution throughout the project * Q-PEP during Launching phase (after LF) * Represent Quality (Focal Point) in project meetings and Launching Meetings (PHG) * Perform integration among functional systems, critical analysis, and component-level assessment * Monitor and present Quality KPIs in forums until final product release for production **Prioritization of Analyses** * Prioritize items to be addressed per Baugruppe (divided by vehicle systems: BG Cabin, BG Chassis, BG PWT, BG Powertrain, BG Electrical/Software) by vehicle family, using AQUA system indicators (R/1000, cost per vehicle, breakdowns), Voice of Customer, and customer surveys (QTS/HTS) * Attend Schadenstich / Project Team / TechDay meetings for new launches to ensure issues observed during this phase do not migrate to the field, and provide field inputs to ensure known failure modes are addressed in new programs * During market launch of new products, attend Front Desk meetings coordinated by Technical Assistance, where all failures must be analyzed and corrected, receiving high priority. Similarly, failures causing Breakdowns (vehicle breakdowns) and potential Product Safety hazards also receive maximum priority * Develop and validate field Score-cards for key suppliers **Failure Analysis** * Analyze field failures (vehicles and their components) using structured methodologies and tools (8D, Ishikawa, FTA, 5W2H, etc.) to identify root causes * Validate/certify containment and permanent corrective actions with Engineering to mitigate root causes * Establish cut-off points for mitigation actions and monitor their effectiveness * Implement mitigation actions on the production line and in the field * Manage items in the KPM system to store historical records of all analyses * Align with Technical Assistance team to ensure field issues have updated technical repair instructions and technical documentation **Monthly Baugruppen Meeting** * Update KPIs for each BG (ongoing items and respective statuses) * Validate status changes for items * Present in detail main charts and indicators for each BG * Update field PM status for each BG * Present in detail analyses of items most impacting the field and CTG, seeking consensus with other departments on actions and next steps **Requirements and Qualifications** **Education:** * Bachelor's degree in Engineering * Postgraduate degree in technical fields, e.g., "Vehicle Dynamics" **Languages:** * Advanced English  **Computer Skills:** Power BI * With a comprehensive portfolio of solutions for cargo and passenger transportation, Volkswagen Trucks and Buses is one of the **largest truck and bus manufacturers in Latin America**, and part of the **TRATON Group**, one of the world’s leading commercial vehicle manufacturers, with brands Volkswagen Trucks and Buses, MAN, Scania, and International. Since commencing operations in 1981, reaching market leadership while respecting and **meeting customers’ needs** with the best cost-benefit ratio has always been our company’s focus. And that is precisely what we offer our customers: **tailor-made** trucks and buses, excellent after-sales service, and an extensive range of services. Brazil hosts the **global research and development center** for Volkswagen Trucks and Buses, with expertise in emerging markets for tailor-made vehicles. Thus, we remain constantly connected to innovation—both in our products and services—to meet our customers’ demands. The Volkswagen Trucks and Buses plant in Resende adopts the **Modular Consortium**, a unique and innovative global production model in which our suppliers are directly involved in vehicle manufacturing. With a network of **150 dealerships**, our products reach all regions of Brazil. We also export to over **30 countries across Latin America and Africa**. At the heart of our operations are hundreds of employees from across Brazil, with diverse educational backgrounds, experiences, and skills, living daily our motto: **united, we are unbeatable!** **WHAT WE OFFER** -------------------- Volkswagen Trucks and Buses is recognized as one of the **best companies to work for** in Brazil! We are an **innovative company**, adapting to market conditions and customer needs, striving to deliver products with the highest quality and technology. With this focus, we achieve outstanding results supported by a solid foundation enabling professional development for our employees. For us, it is essential to attract and retain professionals who help our organization achieve its goals and surpass its targets. Working at Volkswagen Trucks and Buses means being part of an environment that fosters a vital **connection between work, people, and achievements**. That is why we value and respect our professionals. It is people who make the difference in our business and place our brand in a prominent position within the Brazilian automotive industry. **WE VALUE YOUR TALENT** --------------------------- We are committed to fostering a **plural and inclusive environment**, where everyone is valued for their skills and competencies. We believe people are crucial to our growth and success, aligned with our **core values**: respect, integrity, teamwork, determination, and customer focus. Among initiatives promoting **diversity culture** at Volkswagen Trucks and Buses are affinity groups. The purpose of these forums is to drive discussions and information exchange. Five priority topics are addressed, each with a dedicated group, always sponsored by a Vice President or Director: gender, generations, persons with disabilities, sexual orientation, and race.