Description
Job Summary:
An IT Support Technician is responsible for assisting users with the installation, maintenance, and troubleshooting of computer systems, hardware, software, and networks.
Key Highlights:
1. Provide technical support to users for IT issues
2. Diagnose and resolve hardware and software problems
3. Configure and maintain systems and applications
An **IT Support Technician** is responsible for helping users install, maintain, and troubleshoot computer systems, hardware, software, and networks to ensure smooth day\-to\-day IT operations.
Key Responsibilities
* **Technical support:** Assist employees or customers with computer, network, or software issues (in person, phone, or remote).
* **Troubleshooting:** Diagnose hardware failures, software errors, connectivity problems, and system crashes.
* **Installation \& setup:** Configure computers, printers, operating systems, and business applications.
* **Maintenance:** Perform updates, security patches, backups, and routine system checks.
* **User assistance:** Provide guidance on proper technology use and basic cybersecurity practices.
* **Documentation:** Record issues, solutions, and system configurations for future reference.
Job Type: Full-time, Part-time
Compensation: R$60\.000,00 \- R$80\.000,00 per year
Expected Working Hours: 40 hours per week
Benefits:
* Medical insurance
* Dental insurance
* Private pension plan
* Life insurance
Work Location: On-site