My name is João Victor, and I work in the Talent area at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Customer Service Assistant in the commercial area. The primary focus of this position is selling the financial product—personal loans—mainly through telephone prospecting and in-person outreach conducted internally at the branch. (100% ON-SITE POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: R$2,100.00 during the probationary period (90 days); after probation, the salary increases to R$3,212.00 + performance-based bonuses as a Customer Service Analyst (position and salary change occurs in the month following completion of the probationary period). Working Hours: Monday to Friday, 8:00 AM to 5:00 PM (with a 1-hour lunch break); Saturdays, 8:00 AM to 12:00 PM. Benefits ° Meal Voucher (VR): R$29.35 per day (R$7.00 monthly deduction) ° Transportation Voucher (VT): 6% salary deduction, capped at the actual amount used. Health and Dental Insurance: Bradesco (with deductions for employee and dependents + co-payment), effective from the first day of the month following completion of the probationary period. After the probationary period, you will begin receiving the following additional benefits: ° Food Allowance (VA): R$463.70 per month (R$1.50 monthly deduction); ° Tuition Assistance: Up to 50% coverage via FAM, depending on course—available for employees and dependents; ° Gympass—with payroll deduction; *This opportunity is for on-site work at our branch in Rio Branco - AC* If you are interested, please send us your updated resume for further evaluation. Contact us via WhatsApp: +55 11 988766546 Employment Type: Full-time CLT Compensation: Starting at R$2,100.00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Screening Question(s): * **Below are some questions related to our hiring process to help us better understand your background!** Have you previously participated in any recruitment processes for Adobe, Crefisa’s partner? Could you please confirm whether you are a former employee or currently employed at any of Adobe’s branches or partner organizations? Could you tell us about your experience selling financial products, credit operations, personal loans, and actively managing customer relationships? Have you previously worked with performance targets? Education: * Completed high school (Mandatory) Willingness to travel: * 100% (Mandatory) Work Location: On-site