Commercial Assistant

Description

Job Summary: We are seeking an organized and proactive Commercial Assistant to support commercial, administrative, and customer service operations, with a focus on customer relationship management and attention to detail. Key Highlights: 1. Support for the sales team and daily sales operations. 2. Customer service via phone, WhatsApp, and email. 3. Experience with CRM and ERP systems. **Commercial Assistant** — organized, proactive, and possessing strong communication skills — to support the company’s commercial, administrative, and customer service operations. We seek a dynamic individual with a sense of priority and proficiency in systems, who enjoys customer interaction and pays close attention to detail to support the growth of commercial operations. Main Responsibilities * Support for the sales team and monitoring of daily sales operations; * Customer service via phone, WhatsApp, and e\-mail; * Customer registration and updates in the system; * Issuance of purchase orders, invoices, and bank slips; * Monitoring of billing, order picking, and delivery; * CRM data entry and updates; * ERP system operation and support; * Control of price lists, promotions, and commercial terms; * Monitoring of commercial KPIs and report generation; * Organization of commercial and administrative documents; * Post\-sales support and incident tracking; * Coordination with logistics, finance, and inventory departments; * Support in prospecting and managing customer and representative relationships; * Assistance in marketplace, e\-commerce, or B2B portal management (a plus). Requirements * Completed high school education (ongoing undergraduate studies preferred); * Prior experience in commercial and administrative routines; * Knowledge of NF\-e issuance and billing; * Experience with CRM and ERP systems; * Strong verbal and written communication skills; * Intermediate knowledge of Excel/Google Sheets; * Organization, agility, and attention to detail; * Collaborative mindset and results orientation. Preferred Qualifications * Experience in distribution, manufacturing, or retail sectors; * Familiarity with B2B platforms and e\-commerce; * Basic understanding of logistics and order management; * Multichannel customer service experience; * Knowledge of sell\-in and sell\-out metrics. Behavioral Competencies * Proactivity; * Commitment; * Sense of urgency; * Effective time management; * Ability to learn quickly; * Interpersonal skills; * Analytical mindset and problem-solving ability. Job Information * Employment Type: CLT * Work Mode: On-site * Location: Curitiba/PR, Cajuru neighborhood * Working Hours: Business hours * Remuneration: Market-competitive salary * Benefits: Transportation voucher (VT) \+ Meal voucher (VR) \+ Sales commission About the Company Soudis Distribuidora operates in the development and distribution of brands, focusing on sustainable growth, commercial relationships, and excellence in customer service — connecting industry, retail, and consumers through modern and strategic commercial solutions. Salary: R$1\.900,00 per month Benefits: * Free parking * Meal voucher * Transportation voucher Work Location: On-site