Infrastructure Analyst

Description

**Program – Infrastructure Analyst (Facilities) \| Mottu** **About the Program** Dive into the heart of Mottu's infrastructure. In this role, you will directly support the operation and evolution of branch infrastructure, serving as a key piece to ensure units operate within defined standards — with efficiency, organization, and quality in maintenance and operational support services. Your mission will be to ensure branches are always ready to operate — with well-managed suppliers, up-to-date maintenance, resolved service requests, and implemented standards. ### ### **Responsibilities and Duties** * Manage unit infrastructure, focusing on building maintenance, suppliers, and technical procurement. * Support the management of third-party companies (maintenance, cleaning, construction, and technical services), ensuring quality, timeliness, and cost-effectiveness. * Manage branch maintenance service requests, ensuring proper prioritization, SLA-compliant resolution, and accurate documentation of actions taken. * Identify recurring failures and propose structural and process improvements aimed at reducing costs and increasing efficiency. * Support procurement processes for facilities-related materials and services, ensuring correct technical specifications and order tracking. * Implement head office–defined standards and projects across branches, ensuring alignment between strategy and local execution. * Build, monitor, and analyze infrastructure KPIs (maintenance, service requests, suppliers, and costs), proposing data-driven actions. * Serve as the branch focal point for infrastructure-related matters, ensuring operational continuity. * Collaborate with partner areas (operations, occupational safety, finance) to enable technical and operational solutions. * Create and maintain controls (dashboards, reports, spreadsheets) to provide visibility, organization, and governance to the area. * Support continuous improvement initiatives for Facilities and Infrastructure processes. ### **Requirements and Qualifications** * Bachelor’s degree (in progress or completed) in Engineering, Architecture, Administration, Facilities, Logistics, or related fields. * Prior experience in building maintenance, Facilities, or third-party service management. * Experience with technical procurement processes and supplier management. * Analytical ability and familiarity with costs and metrics (Excel / Power BI). * Organization, autonomy, and strong communication skills across diverse departments. * Practical, operational, and adaptable profile suited to dynamic environments. * Resilience and ability to handle multiple simultaneous demands. * Proactivity, sense of responsibility, and results orientation. * Availability for on-site work at branches. * **Preferred Qualifications** * Prior experience in Facilities, Infrastructure, or building maintenance. * Experience with physical standardization of units (layout, infrastructure, and technical adaptations). * Knowledge of contract and supplier management. * Experience developing reports, dashboards, or operational controls. * Participation in continuous improvement or unit expansion projects.