Support Technician

Description

Job Summary: We are looking for an engaged and passionate Junior Support Technician who wants to make a difference by providing first-level support. Key Highlights: 1. Focus on innovative solutions 2. Team of engaged professionals 3. Opportunity for professional growth **We have an amazing opportunity for a Junior Support Technician in São Paulo/SP** Positivo S+ is a technology company focused on innovative solutions for various sectors. We seek a team of engaged and passionate professionals committed to making a difference. **If you, like us, believe you can make a difference, join our team and grow with us!** **Main Responsibilities**: Provide first-level support. **Mandatory Requirements**: Knowledge of incident creation, closure, and documentation; SLAs; customer service attitude. Technical knowledge of Windows, Office, Active Directory (AD), and VPN. ITSM Service Desk **CLT Employment + Benefits**: * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * University partnership. **If you identify with this position and want to grow with Positivo S+, apply now and join our team!** Minimum Education: High School (Secondary Education) * Meal or food allowance * Life insurance * Medical assistance * Dental assistance