Description
**Our ITOPs Team:**
We are the engine that ensures Creditas’ operational efficiency through technology. Our mission is to automate repetitive tasks and simplify complex ones, building bridges between business needs and the tools that support the company. We work with a mindset focused on productivity and AI, ensuring our internal platforms are scalable, integrated, and accelerate delivery across all areas—from People to Finance. We value autonomy, creative problem-solving, and commitment to reducing operational costs through intelligent solutions.
**Our Process**
It all begins with your application—and from there, we’ll build an incredible journey.
Please note that for some roles, we conduct a technical assessment with our development team, followed by a conversation with your future manager. The timeline may vary depending on the opportunity—but rest assured, we commit to:
* Reviewing your profile carefully and thoughtfully;
* Providing feedback at every stage;
* Sending emails with all necessary information.
**Diversity in Our DNA**
Only differences can take us further.
We do not compromise on this. It is non-negotiable.
Today, women hold more than half of our decision-making positions. Our commitment is to expand inclusion for women, Black people, people with disabilities (PCDs), and LGBTQIAPN\+ individuals.
**We act based on three pillars:**
**Diversity:** We value plurality and respect all differences with empathy. We strive for the Crew to truly reflect the society in which we live.
**Equity:** We believe in fair pathways for everyone. Ensuring access, opportunities, and development is a duty—not an exception.
**Inclusion:** We seek a safe, well-being-oriented, and belonging-focused environment. Here, everyone can be their authentic self—freely, respectfully, and proudly.
If this is also your mission, Creditas could be your next step.
**Responsibilities and Duties**
* Support maintenance and evolution of existing scripts and automations within the Tooling team;
* Configure simple AI agents and automation workflows using tools such as n8n;
* Collaborate directly with the team’s technical leads to systematize manual processes across ITOPs, Foundation, and Infosec;
* Implement improvements to CI/CD pipelines and monitoring tools to ensure environment stability;
* Develop rapid, efficient solutions to reduce volume of manual tickets (e.g., token automation, resets, access provisioning).
**Requirements and Qualifications**
* Strong logical foundation and initial programming language knowledge.
* Experience with automation tools (n8n, Make, or similar) in academic or professional projects.
* Interest in AI: Enthusiasm for applying Artificial Intelligence agents to optimize daily processes.
* Mindset oriented toward continuous learning and desire to grow along a technical infrastructure and tooling career path.
* **Hybrid work availability:** Must attend our office in the Morumbi region of São Paulo once per month for four consecutive days, typically during the last or first week of the month (Creditas in Person).
**Additional Information**
**Learn about our benefits:**
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**Health and Well-being**
* Health Insurance (Alice)
* Dental Insurance (SulAmérica)
* Wellz: 100% free therapy sessions
* Wellhub: Access to gyms and studios
* Creditas Endurance: Program encouraging high-impact sports
* Pharmacy Benefit (Univers)
* Life Insurance (Porto Seguro)
* Birthday Day Off
**Family and Quality of Life**
* Extended Parental Leave: 6 months for pregnant employees and 35 days for non-pregnant employees
* Family Care: Support program for maternity and paternity
* Childcare Assistance
* Assistance for dependents with disabilities (PCDs)
* SESC: Access to facilities for you and your dependents
**Financial Health**
* Meal Voucher (VR): Flexible benefits card (Creditas Card)
* Payroll-Deductible Loan (Creditas Benefits)
* Salary Advance (Creditas Benefits)
* Insurance Discounts (Minuto Seguros)
* Access to exclusive financial education content in the Creditas app
**Recognition and Development**
* PPR: Profit-Sharing Program
* Educational and developmental incentives
**Flexibility and Mobility**
* Flexible work model
* Free bike storage at the office
* Discounted parking at the office (subject to internal availability)
Creditas is a financial services platform offering loans, insurance, and investments—leveraging home, car, and salary as collateral. Operating since 2012, it is Latin America’s largest online credit platform and has received investments from international funds, raising over R$4 billion (US$879 million) in equity, with a current portfolio of R$5.6 billion. Through its proprietary technology, it offers products including auto- and real estate-backed loans, private payroll-deductible loans, corporate benefits, and insurance. Creditas has processed over 13 million loan applications, achieved a valuation of US$3.5 billion, and completed over 40 capital market issuances (FIDCs, CRIs, and FIIs).
**WHY JOIN OUR TEAM?**
From a 5m² office in 2012 to three complete ecosystems. We combine people’s homes, cars, or salaries to offer credit, insurance, or investment products. As our history shows, we’re always in motion.
*We combat complacency and the status quo because we believe better paths always exist to improve lives.*
Here, “it’s not possible” is never an answer—we go and do it. We dive into details, test, fail, learn, and are always guided by the drive to do better. Limitations aren’t barriers—they become starting points for creativity. We prioritize clarity in messaging and care in delivery; beating around the bush has no place in our vocabulary. We know high performance isn’t about running faster—it’s about running together, going further, and valuing differences, open debate, and honest conversations.
Above all, we create space for each person to write their own story.
If you’re seeking a place to grow, experiment, and leave a legacy, Creditas could be your next step.
**THE MORE DIVERSITY, THE MORE TRUTH**
We firmly believe differences make us stronger and more adaptable when making the best decisions. It’s more than intention—it’s our commitment to you, to the team, and to society. Always.