SENIOR E-COMMERCE ANALYST

Description

Job Summary: Manage daily e-commerce operations, including product listing, inventory, promotions, and performance analysis. Key Highlights: 1. Daily e-commerce operations management and customer purchase journey oversight. 2. Data and performance metrics analysis for optimization. 3. Collaborative work with Marketing, Sales, and Logistics teams. SENIOR E-COMMERCE ANALYST Responsibilities - Manage daily e-commerce operations, ensuring proper website functionality and customer purchase journey execution. - Perform product listing and maintenance, including pricing, descriptions, images, categories, and commercial information. - Monitor and update inventory, identifying potential stockouts and commercial opportunities. - Configure and monitor promotions, coupons, storefront displays, and online sales campaigns. - Monitor website functionality by conducting periodic tests on the purchasing process, checkout, payments, and other stages of the customer journey. - Create and track e-commerce performance reports, analyzing key metrics such as sales volume, revenue, conversion rate, average order value, sessions, and best-selling products. - Track commercial goals and results, identifying opportunities for improvement and growth. - Monitor competitors, pricing strategies, campaigns, products, and other relevant market movements. - Collaborate with Marketing, Sales, Logistics, Customer Service, and Styling teams to ensure execution of commercial strategies and optimal customer experience. Requirements - Prior experience in e-commerce or related roles involving virtual store operations and management. - Currently pursuing or holding a bachelor’s degree in Business Administration, Marketing, Advertising and Public Relations, or related fields. - Proficiency in Excel and strong analytical skills for data and metrics interpretation. - Familiarity with e-commerce platforms, preferably LINX and Nuvemshop. - Knowledge of Meta Business Suite and Google Analytics. - Experience with marketplaces and/or external sales channels is considered a plus. Organized, analytical, and proactive profile with attention to detail. Strong communication skills and ability to collaborate effectively across various company departments. On-site position in São Caetano do Sul – SP Compensation: R$4.500,00 – R$5.000,00 per month Work Location: On-site