We are the only comprehensive solution for the financial market! Evertec is a technology company specialized in financial services, with over 27 years of experience in the market and operations across 26 countries in Latin America and the Caribbean, processing over 11 billion transactions annually. We offer a complete portfolio of software solutions, merchant acquiring, payment processing, and payment technologies, supporting the digital transformation of financial institutions, enterprises, and fintechs. Our commitment is to technological excellence, financial inclusion, and generating sustainable value for customers, employees, and partners. Requirements: **.NET Developer – Support Role** Imagine being part of a team that ensures seamless operation of services used by millions—such as PIX, bank slips (boletos), checking accounts, and even chargeback processes. We’re looking for someone passionate about problem-solving and eager to dive deep into financial products, working on the front line to keep everything running swiftly and reliably. This role is much more than just support—it’s your entry point to gaining in-depth knowledge of our products and systems. And the best part? As you grow, there’s a real opportunity to transition into a development team and contribute to building innovative solutions. **Your day-to-day responsibilities** Serve as the primary contact for support tickets via chat and other support channels, ensuring clear communication and end-to-end follow-up until resolution. Investigate issues using log analysis, metrics, and SQL queries to identify root causes and propose solutions. Escalate cases to other teams when required, always ensuring a seamless customer experience. Document solutions and lessons learned to strengthen team knowledge. Perform targeted code or database fixes, along with minor enhancements. Contribute to the evolution of internal tools, including AI-driven initiatives and chatbots for support. **What you need to bring** Strong foundational programming concepts. Experience with C# and .NET, object-oriented programming, and APIs. Knowledge of SQL. A proactive, hands-on profile with a sense of urgency and strong communication skills. **Nice-to-have qualifications that will set you apart** Experience with AWS, microservices, and messaging systems. Work model 100% remote. Benefits Here’s what you’ll find with us: Gympass TotalPass Nationwide health insurance Meal allowance Childcare assistance Life insurance Transportation allowance Private pension plan Flexible benefits (you choose the benefits that best suit your needs). SESC Corporate University Language course discounts Certification reimbursement program (subject to applicable rules) * At Sinqia, we value diversity and believe that varied perspectives—including race, color, religion, gender and gender identity, nationality, disability, sexual orientation, ancestry, or age—enrich our team. None of these factors will prevent you from joining us. Does this role resonate with you? It could be yours! Send us your resume.