Description
**Telemarketing**
**Location:** Jardim Montanhês – Belo Horizonte/MG **| Employment Type:** On-site | CLT
**Schedule: Fixed rotating shift – 12 hours (7 a.m. to 7 p.m.) | 12x36**
**Main Responsibilities**
* Provide telephone support to members;
* Initiate and monitor claims;
* Arrange towing and assistance services;
* Guide members on procedures and coverage;
* Record interactions and information in the system;
* Route incidents to the responsible departments;
* Ensure courteous, secure, and efficient service;
* Assist in resolving received requests promptly.
**Requirements**
* High school diploma;
* Experience in customer service, call centers, telemarketing, or assistance is preferred;
* Basic computer skills;
* Proficiency in using systems;
* Easy access to the Jardim Montanhês neighborhood – Belo Horizonte.
**Compensation and Benefits**
* Starting salary: R$ 1.739,00;
* Meal allowance: average of R$ 450,00 (R$ 30,00 per working day);
* Transportation allowance.
Payment: R$1.739,00 per month
Benefits:
* Fuel allowance
* Meal allowance
* Transportation allowance
Selection Question(s):
* Which neighborhood and city are you from?
* Are you available to work on the 12x36 schedule?
Workplace: On-site