Job Summary: Responsible for administrative process support, controlling and developing them according to defined quality standards, and preparing reports and spreadsheets. Key Highlights: 1. Administrative process support and quality control 2. Preparation of reports and spreadsheets to assist the department 3. Handling daily processes and monitoring key performance indicators **About DHL** --------------- Logistics for the world! Deutsche Post and DHL form the world's largest mail and logistics group. Together, we offer an unparalleled portfolio of standardized products and innovative customized solutions. The DHL family consists of independent divisions connected by shared values and principles, as well as a common management approach. Thus, we can provide a broad range of products, solutions, and services tailored to our customers' logistics needs. With 360,000 employees across more than 220 countries and territories worldwide, we are reaching more people than ever before. As one of the world's largest and most innovative employers, we take special pride in our employees. We are a global company that values diversity, ambition, and a collaborative, empowering mindset, offering our employees all the necessary support to make their careers as rewarding as possible.**Job Description** --------------------- Responsible for administrative process support, controlling and developing processes according to defined quality standards; Monitor interface deviations between payment systems; Adjust registrations; Comply with all required procedures related thereto; and prepare reports and spreadsheets to assist in meeting departmental demands;**Requirements** -------------- \- Completed high school education \- Proficiency in Microsoft Office (intermediate level) \- Strong typing and system input skills \- Preferably prior experience in logistics routines \- Knowledge of transportation operational processes**Responsibilities** --------------------- 1\. Receive documents and process them, register vehicles, drivers, and beneficiaries, integrate information with other departments, input documents into the system, and sort printed copies. 2\. Complete daily management reports. 3\. Schedule orders, verify daily occurrence spreadsheets and reports, and maintain departmental documents properly archived. 4\. Report internal and external discrepancies and follow up on their resolution. 5\. Generate tracking records, update the system, and communicate operational status. 6\. Compile data. 7\. Report and monitor performance indicators. 8\. Ensure all processes and indicators under operations are mapped and up to date. 9\. Be responsible for maintaining security, cleanliness, and organization. 10\. Handle daily processes according to requests/priorities. 11\. Follow operational procedures and comply with DHL Supply Chain policies and standards, including those related to HSE, Quality, and the Code of Conduct. 12\. Monitor deliveries and oversee dispatch (loading).
João Silva
Indeed · HR
João Silva
Indeed · HR
