Description
Job Summary:
Providing technical support to end users for hardware and software, with a focus on maintenance, equipment assembly, and IT logistics support.
Key Highlights:
1. Comprehensive technical support for end users and IT infrastructure.
2. Maintenance and assembly of computer equipment.
3. Logistical support and backup routines.
* Provide end-user support for hardware and software;
* Conduct training sessions;
* Identify issues and assist in resolving and maintaining software;
* Assemble desktop computers;
* Monitor backup procedures;
* Perform basic printer maintenance, including printer assembly and requesting toner and cartridge refills and replacements;
* Support logistics for microcomputer equipment and related components in general.
* Provide maintenance support and assist the IT department;
* Support SIL department activities as requested.