The Universo AGV Universe is a vehicle protection association whose purpose is, through mutualism, to offer all Brazilians a high-quality, excellent service. It focuses on guaranteeing various benefits to members across Brazil who own passenger or work vehicles — including motorcycles, cars, trucks, and premium vehicles. **Responsibilities and duties** * Analyze collision events and identify vulnerabilities; * Prepare reports and presentations; * Update internal controls and our proprietary CRM; * Conduct searches in public and private databases; * Monitor individual team members’ performance results; * Track key performance indicators; * Deliver feedback; * Manage people to foster an outstanding work environment; * Identify opportunities for improvement; * Participate in meetings; * Train personnel; * Interface with other organizational departments; * Create new opportunities within existing processes and innovate preventive actions; * Promote and sustain an excellent knowledge-sharing environment and high energy; * Promote and implement continuous learning; * Respond to subsidies requested by the Legal Department; * Monitor queues, pending items, and external analyses; manage deadlines; verify and request supplier payments. **Requirements and qualifications** * Completed or ongoing undergraduate degree; * Postgraduate studies or MBA preferred; * Intermediate Excel proficiency; * Knowledge of Agile methodologies; * Minimum two (2) years of experience in the field preferred. **Additional information** Only Universo members get: * Freedom to eat wherever you prefer using our Caju card, valued at R$40.00 per workday; * Choice between transportation allowance or fuel assistance; * Your health is one of our top priorities — your gym membership via Gympass is fully covered by us! Plus, dependent plans start from R$29.90; * Co-payment health insurance provided by You Saúde after the probationary period, with no monthly salary deduction; * Training through the Performance Academy; * Development incentives via university partnerships offering up to 50% scholarships for undergraduate and postgraduate programs; * Partnerships with language schools, offering special conditions for online or in-person study; * Access to the You Club, providing numerous discounts and benefits at thousands of establishments — including supermarkets, cinemas, pharmacies, hotels, and more; * We also care about your pet: exclusive discounts on assistance plans from our partner Au Happy; * Vehicle protection! 20% discount on Universo AGV association plans! * Gamification program: hit each goal, earn coins, and redeem them for rewards at the Up Store; * SESC card for you and your dependents, granting access to many nationwide benefits, quality activities, and services at low cost. We are specialists in a subject of shared interest. Universo AGV focuses on guaranteeing various benefits to members who own passenger or work vehicles. A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to meet the collective needs proposed to its members through cooperation.
João Silva
Indeed · HR
João Silva
Indeed · HR
