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Job Summary: We are seeking a professional to provide assistance and support to internal departments, with a focus on process optimization and customer service. Key Highlights: 1. Support and assistance to internal departments 2. Process and performance indicator improvements 3. Family-owned company with 70 years of innovation in healthcare **We are Strattner.** We advance healthcare in Brazil by delivering meaningful innovations—both for our clients and for society. **Who are we?** Strattner is a Brazilian family-owned company operating in the medical-hospital market since 1950\. We go beyond tradition. We embody transformation, knowledge, sharing, and dedication. We have over 500 employees dedicated to delivering quality and agility in serving all our customers. For 70 years, we have remained steadfast in pursuing our purpose: developing knowledge and bringing innovation to anticipate the future of healthcare. **Diversity drives us forward!** Since the beginning of our history, we have upheld values that foster an open dialogue environment where all voices are heard and respected. We believe that being ourselves—exactly as we feel comfortable—helps us perform well, strengthens camaraderie within the corporate environment, and fuels motivation to reach further. We want everyone here to be recognized for their work and to have equal opportunities. We are different; we accept, respect, and above all, value that. We are ready to grow and take on even greater challenges. And you—do you want to be part of this journey? **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Provide assistance and support to internal departments via tickets * generated in the Ticket Management portal * Create sales orders. * Support process, performance indicator, and SoftExpert department document improvements. **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ Currently enrolled in or graduated from a Bachelor’s degree program. * Prior experience preferred in customer service and sales order creation. Specific Knowledge / Desired Skills · Preferred: Basic English; · Strong communication skills; · Holistic perspective; · Intermediate/Advanced Excel; · Proactivity; · Organizational skills; · Desired: Process and project management skills; · Agility and attention to deadlines and procedures. **Additional Information** Strattner will use the personal data provided by the candidate exclusively for recruitment processes, including databases hosted on third-party platforms. If you wish to object to this usage or exercise any of your rights, please contact us through the channels available in Strattner’s Privacy Policy (https://www.strattner.com.br/politica\-de\-privacidade/). Acceptance is not required—it is merely for your awareness. By participating in the recruitment process, the candidate acknowledges that they may contact Strattner at any time via email at privacidade@strattner.com.br to exercise their rights, as stipulated in Article 18 of the General Data Protection Law (Law No. 13\.709/2018\). Strattner is a Brazilian family-owned company operating in the medical-hospital market since 1950\. We go beyond tradition. We embody transformation, knowledge, sharing, and dedication. We have over 500 employees dedicated to delivering quality and agility in serving all our customers. For 70 years, we have remained steadfast in pursuing our purpose: developing knowledge and bringing innovation to anticipate the future of healthcare.
