Inside Sales

Description

Job Summary: Ventana Serra do Brasil, part of the Arcese Group, is seeking a Commercial Analyst / Inside Sales to provide strategic support to the sales team, develop proposals, and manage relationships with customers and partners. Key Highlights: 1. Strategic support to the sales team and proposal development 2. Analysis of international freight costs and process optimization 3. Continuous customer service and satisfaction **Commercial Area \| International Logistics** The **Ventana Serra do Brasil**, a company within the Arcese Group, has an open opportunity for a **Commercial Analyst / Inside Sales**, focused on strategic support to the sales team, commercial proposal development, and relationship management with customers and partners. **?** **Who We Are** We are part of a global logistics group present in over 70 offices and with 2\.800 employees worldwide. Our mission is to connect worlds through efficient, innovative, and integrated solutions, valuing people, diversity, and continuous growth. **?** **Main Responsibilities** * Analyze international freight costs, including quotations from carriers, agents, and suppliers. * Compare routes, delivery timelines, risks, and operational feasibility. * Identify opportunities for cost reduction and optimization of related processes. * Prepare detailed quotations aligned with the technical criteria of the operation and commercial policy. * Submit proposals clearly, accurately, and within the defined deadline. * Track responses, revisions, and negotiations until opportunity closure. * Issue complete and accurate Shipping Instructions to the operations team upon customer confirmation. * Ensure all data aligns with operational requirements and origin/destination regulations. * Proactively follow up with customers, ensuring continuous service and satisfaction. * Record all interactions in CRM and CargoWise, maintaining an accurate history. * Monitor opportunities in CRM, supporting pipeline control and sales forecasting. **?** **Expected Profile** * Bachelor’s degree in International Trade, Business Administration, Engineering, Economics, Logistics, or related fields * Postgraduate studies in commercial areas or pricing preferred * Excel \| English \| Power BI * Analytical, strategic, dynamic, and collaborative mindset **?** **Job Details** ? Location: Belo Horizonte/MG ? Working Hours: 42.5 hours per week \| Monday to Friday ? Work Model: Hybrid ? Employment Type: CLT **?** **Benefits** * Meal Allowance: BRL 41.00 per day * Food Allowance (not deducted during vacations) * Transportation Allowance **or** Fuel Allowance (your choice!) * Parking Assistance * Wellhub * Amil Health Insurance (no monthly deduction) * Dental Plan * Training Incentive Grant for courses, certifications, and languages * Birthday Day Off * Life Insurance * Conexa Saúde (psychologist and nutritionist) * Profit Sharing (PLR) * Enhanced Maternity and Paternity Leave **Want to grow in a global, dynamic, and collaborative environment?** Apply now and help connect worlds with Ventana Serra do Brasil!