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Daily interaction with clients via phone, chat, and e\\-mail to resolve HR\\-related matters;\n* Support the implementation and improvement of operational processes, including process mapping and documentation, data analysis, and identification of improvement opportunities;\n* Support continuous improvement initiatives and collaborate with cross\\-functional teams;\n* Contribute to the development and implementation of HR operational excellence frameworks, tools, and methodologies aimed at greater efficiency, quality, and performance;\n* Support routine team activities such as recruitment, process improvement, and service standardization.\n\n**What you need**\n\n* Experience leading teams responsible for the full employee lifecycle (talent development, mobility, workforce administration, talent acquisition, case management, helpdesk, and compensation);\n* Knowledge of HR technologies (CRM and ATS);\n* Strong team management, productivity, and time management skills, with attention to detail and strong analytical ability;\n* Full employee lifecycle (HR administration) experience > 7 years;\n* Demonstrated strong problem\\-solving ability and business acumen. Advanced written and verbal communication proficiency;\n* Advanced English; Spanish is a plus.\n\n**What we offer**\n\n* Alelo: Meal OR food allowance;\n* Health Insurance: Unimed (no monthly fee, with 20% co\\-payment upon use);\n* Bradesco Dental: Dental plan with no monthly fee or co\\-payment;\n* Bradesco Life Insurance;\n* Dental Assistance for dependents – SulAmérica: private care with monthly fees starting from R$ 22.09, no waiting period.\n* PPR;\n* Transportation allowance via vouchers (optional);\n* Online English study through the English First platform;\n* Wellhub (formerly Gympass) \\- discounts at gyms and other activities;\n* Family Care \\- family and support network assistance, with specialized support for pregnant women, postpartum individuals, parents, caregivers, and topics including fertility, adoption, special needs, and bereavement;\n* Univers \\- discounts at affiliated pharmacies. No cost (monthly fee/co\\-payment) for employees and dependents;\n* Capgemini Equilibruim \\- Health Program offering nutritionist and psychologist consultations at no cost for employees and dependents;\n* Capgemini Club \\- benefits and discount club for department stores and online retailers, restaurants, language schools, travel agencies and products, aesthetics, health, wellness, and many others;\n* NEXT: learning platform for courses and certifications in partnership with renowned universities and companies such as Pluralsight, Udemy, Harvard ManageMentor, and more.\n\n **Working hours: 7:45 AM to 5:33 PM** \n\n**Hybrid work model: 2 days per week onsite in Blumenau, SC.**\n\n *We are over 300,000 people across 50+ countries and 120+ nationalities, passionate about helping our clients solve their most complex business and technology challenges, delivering transformative results.* \n\n \n\n*As Business Services, we support some of the world’s leading multinational companies in transforming their business processes in Finance & Accounting, Customer Operations, Human Resources, Procurement, and Supply Chain Management.* \n\n \n\n*All our job openings are affirmative action positions for women and persons with disabilities.*\n\n\nRef. code\n355113\\-en\\_GB\nPosted on\n24 Dec 2025\nExperience level\nExperienced Professionals\nContract type\nPermanent\nLocation\nBlumenau\nBusiness unit\nBusiness Services\nBrand\nCapgemini\nProfessional communities\nHuman Resources","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767520345000","seoName":"human-resources-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-residencia-fuck/cate-help-desk-it-support/human-resources-coordinator-6496260426803512/","localIds":"140","cateId":null,"tid":null,"logParams":{"tid":"e763af97-39b3-422a-9419-33ad25451896","sid":"349bb9ac-81b9-48bf-8f02-dcd6e3e522ed"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Blumenau,Santa Catarina","unit":null}]},"addDate":1767520345843,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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You may request reasonable accommodations by completing a** **general inquiry form** **on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.**\n------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.**\n---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605179000","seoName":"local-business-process-owner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-residencia-fuck/cate-help-desk-it-support/local-business-process-owner-6484546298982712/","localIds":"140","cateId":null,"tid":null,"logParams":{"tid":"5b650e91-262c-46c9-a80d-9e77f9e237d4","sid":"349bb9ac-81b9-48bf-8f02-dcd6e3e522ed"},"attrParams":{"summary":null,"highLight":["Lead global initiatives","Provide technical support to users","Develop technology-based solutions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Blumenau,Santa Catarina","unit":null}]},"addDate":1766605179607,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484544712768212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst (Senior Flow)","content":"**We are restless, innovative, full of ideas, and always ready for action.**\nBecause the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to transform our ideas into results—creating outstanding experiences for our people and advancing the tech ecosystem.\nA GPTW-certified company that takes pride in its people and strives to offer growth journeys, learning opportunities, and appreciation for diversity—in both people and perspectives.\nBecause it’s more than just a job—it’s a role at Senior.\n\n\n\nTo help propel the tech ecosystem with us, learn more about Senior’s Technology Manifesto.\n\n\n\n\n\n**LEARN MORE ABOUT THIS OPPORTUNITY:**\n\nIf you seek a career filled with challenges and growth opportunities, this is the right place for you.\nHere, we make a difference in our customers’ lives!\nAs the Support team, we help achieve optimal results by guiding our clients toward the best path to maximize delivery outcomes.\nThis team belongs to the business unit *Senior Flow*, a platform delivering technology assets to customers and partners—enabling these companies to undergo digital transformation.\n**Key Responsibilities:**\n* Provide technical support to users, resolving issues related to software and corporate systems—including GED, SIGN, BPM, and Connect products.\n* Assist users with application usage, programs, and operational routines.\n* Monitor, administer, identify, and resolve incidents.\n* Document processes, procedures, and applied solutions.\n* Support the IT team on projects and activities related to the area.\n* Problem-solving ability, customer focus, and collaboration are essential traits for this team.\n\n**WE ARE LOOKING FOR SOMEONE WHO:**\n* Has experience in Technical Support and User Support;\n* Has experience with APIs;\n* Has experience supporting cloud environments;\n* Holds a completed or ongoing bachelor’s degree in Computer Science, Systems Analysis, or related fields.\n\n**WHAT COULD ENHANCE YOUR APPLICATION:**\n* Knowledge of cloud services.\n* Experience with Help Desk and support tools (e.g., Zendesk).\n\n**Our Benefits:**\n* Health and dental insurance;\n* Life insurance;\n* PPLR—Profit and Results Sharing Program;\n* Wiipo Card with flexible benefits;\n* Wiipo Club offering exclusive discounts and advantages;\n* TotalPass—Gym and wellness benefit;\n* Banked hours;\n* Citizen Company: Extended maternity and paternity leave;\n* Birth assistance;\n* PET assistance;\n* Senior Corporate University;\n* Career development plan.\n\n**The Senior Way:**\n\nOur culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality, as experiences and perspectives are unique—and we provide opportunities embracing diversity of people and thought. Because it’s precisely this approach that enables us to achieve outstanding results, driving our customers’ success—powered by the dedication of incredible people. These details apply specifically to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!**\n\nWe are a Brazilian company recognized as one of the country’s largest enterprise software developers for business management. With over 35 years of history and offices across Brazil, we proudly drive the digital transformation of businesses for countless companies. Beyond Brazil, we’ve expanded internationally through the acquisition of a company in Colombia—making us LATAM. With one of the most comprehensive high-performance portfolios available, the quality of our solutions stems from the work of over 2,700 professionals. Our purpose—\"Empowering People and Accelerating Business\"—and our passion for technology have earned us Great Place to Work® certification. For seven consecutive years, we’ve maintained our GPTW status, thanks to extraordinary people who make Senior an ever-better place to work. 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XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484463707417912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Business Consultant, 8-Hour Shift | Neumarkt Shopping Center, Blumenau (Exclusively for People with Disabilities)","content":"**B2C VP**\n\n**Southern Regional Directorate**\n\n**Work Location:** Porto Alegre\n\n \n\nAn open, transparent workplace that inspires trust and self-development. With this environment in mind, the B2C division strives to deeply understand our customers’ needs and transform them into a unique value proposition. Delighting and retaining customers is what drives us every day!\n\n \n\nIf you love technology, thrive in a dynamic environment, and enjoy teamwork, your place is with us at Vivo stores!\n\n\nHere, we take genuine pleasure in serving customers and presenting all the connectivity solutions Vivo offers—enabling people to make the most of life through a delightful experience.\n\n **Responsibilities and Duties** \n\n **TO SHINE IN THIS ROLE, YOU WILL:**\n\n* **Reception and Delight \\-** Greet customers warmly, understand their needs, and offer personalized solutions that delight and foster loyalty.\n* **Consultative and Digital Sales \\-** Negotiate effectively, present Vivo services and benefits, encourage use of the Meu Vivo app, and conduct proactive telemarketing.\n* **Organization and Efficiency \\-** Adhere to schedules, support reception activities, and responsibly comply with ANATEL regulations and internal processes.\n* **Support and Knowledge \\-** Provide basic technology support and stay updated on market trends and competitors.\n* **Development and Participation \\-** Participate in training programs and contribute energy to campaigns and projects.\n* **Operational Management \\-** Manage cash handling and perform document management with meticulous attention to detail.\n\n \n\n**Requirements and Qualifications** **WHAT YOU NEED TO MAKE THINGS HAPPEN:**\n\n* Completed high school education — the foundation to begin your journey with us.\n* Commitment to quality and ethics — excellence and integrity go hand in hand here.\n* Passion for people! If you enjoy working with and for others, this is your place.\n* Passion for delighting and retaining customers — turning every interaction into a memorable experience.\n* Drive to make things happen — energy and attitude to achieve outstanding results.\n* Resilience — because challenges are part of the path to success.\n* Being tuned-in and connected — staying current with trends and technologies.\n* Curiosity and discipline to keep learning — continuous evolution is our motto.\n* Experience in customer service is a differentiating factor that can set you apart!\n\n \n\n**Additional Information** **At Vivo, we care for those who make everything happen: you!**\n\n* Build your own customized benefits package: meal voucher, food voucher, gym membership, pharmacy, health insurance, dental plan, and much more!\n* Brand-new mobile phone + unlimited plan featuring Brazil’s fastest 5G!\n* Top-tier discounts on Vivo services (TV, internet, apps, etc.).\n* Annual bonus to recognize your efforts.\n* Private pension plan to help you plan for the future.\n* Support for parents (daycare, school, or babysitter).\n* Freedom to be yourself. Here, style is free! \\#VemdeVocê\n* Birthday leave — a day off\n* Ready to change the world? We have an outstanding volunteer program.\n* Discounts on courses, universities, and certifications.\n* Grow with us — in Brazil or abroad! \\#VivoMinhaCarreira\n* Take care of yourself with \\#VivoBemEstar: nutritionists, psychologists, telemedicine, and more!\n* Diversity is our essence. Everyone is welcome here!\n\n \n\nWe are a company within the Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, placing them firmly in control of their digital lives — securely, reliably, and with the quality only Vivo delivers.\n\n \n\nTo make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the organization, seeking to connect with the most innovative and collaborative ways of working. We actively foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement.\n\n \n\nWe believe that **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a competitive advantage reflecting the society in which we live. We maintain a robust internal program grounded in five pillars: Gender, LGBTI+, Race, Persons with Disabilities (PcD), and Age 50+. These pillars ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences.\n\n \n\nCurrently, we **connect approximately 357.5 million internet, mobile and fixed-line telephony, and pay-TV access points**. 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