Administrative Internship

Description

Job Summary: Administrative Intern focused on communication and user support, monitoring the resolution of systemic issues to ensure customer satisfaction. Key Highlights: 1. Actively engage with and provide technical support to individual and corporate clients (PF and PJ) 2. Monitor the resolution of bugs and systemic issues 3. Develop empathetic communication and emotional intelligence Technology company hiring \- **Administrative Intern** **Monday to Friday \- Hybrid model, only 3 days onsite.** **8:00 AM to 2:00 PM / 6 hours** **Must be currently enrolled in \- Administration or Management Processes.** **Responsibilities:** Active contact with individuals and corporations via chat; creation of support tickets; monitoring bug and systemic issue resolution for user communication. Important: The internship schedule is morning shift. **Required Hard Skills:** \- Proficiency with Google tools (Chat, Gmail, Meet, etc). **Required Soft Skills:** \- Empathetic Written Communication \- Emotional Intelligence and Resilience \- Agility and Multitasking Organization Job Type: Internship Contract Duration: 12 months Compensation: R$1\.300,00 \- R$1\.500,00 per month Benefits: * Free parking * Meal allowance * Transportation allowance Selection Question(s): * Are you currently studying Administration or Management Processes? * Do you have easy access to the Colombo region?