Quality Analyst

Description

Job Summary: The Santa Maria Group is seeking a professional to analyze production statistical data, apply quality methodologies, and manage performance indicators to improve processes. Key Highlights: 1. Work for one of the top 500 companies in Southern Brazil. 2. Promote the continuous advancement of society with respect and integrity. 3. Opportunities for professional and personal development. Imagine working for one of the top 500 companies in Southern Brazil? If you already have, this opportunity is for you! Now is your chance to join the Santa Maria Group. Our mission is **"to operate sustainably, developing products and services for a global market of demanding consumers, fulfilling dreams with respect and integrity while pursuing the continuous advancement of society."** Are you excited by this challenge? Then come work with us! **This is an on-site position in Guarapuava\- Paraná.** **Responsibilities and Duties** Perform statistical analyses of production data, identifying correlations between raw material variables and product attributes. Use statistical techniques to monitor process quality and identify improvement opportunities. Apply quality methodologies and tools—such as PDCA, FMEA, 5 Whys, Ishikawa Diagram, among others—to identify and resolve quality issues, and implement corrective and preventive actions based on analytical findings. Coordinate customer complaint analyses, focusing on high-complexity incidents, and promote continuous improvements in service quality. Develop and maintain key performance indicators (KPIs) related to quality, monitoring process and product performance. Identify trends and deviations through KPIs, proposing corrective actions when necessary. Conduct technical evaluations and release materials under observation, ensuring compliance with established quality standards. Communicate quality deviations identified in suppliers’ raw materials, ensuring rapid and effective responses to resolve issues. Support supplier selection through evaluation of product samples and monitoring of equipment and material performance during production. Conduct regular training sessions for laboratory technicians, ensuring they are proficient in laboratory procedures and general laboratory operating instructions. Support the technical assistance team in analyzing customer complaints, contributing to root cause investigation and implementation of improvements. Manage the laboratory budget, controlling costs related to equipment maintenance, material procurement, and other resources essential for optimal departmental operation. Implement Statistical Process Control (SPC) in routine analyses of the paper manufacturing process. **Requirements and Qualifications** Completed Bachelor’s Degree: Field: Chemical Engineering, Production Engineering, Materials Engineering, Quality Management, Biology, or Chemistry. Proficiency with Google tools; Quality tools; Regulations applicable to paper packaging. English (Preferred) Spanish (Preferred) Relevant experience in this role is a plus; **Additional Information** Benefits: On-site meals; Transportation allowance; Life insurance; Private pension plan; Profit-sharing program (PPR); Dental plan; Totalpass; Health insurance. Recognized as one of the top 500 companies in Southern Brazil, Santa Maria has 60 years of operation across its businesses in paper, reforestation, agriculture, and energy. We believe employee growth is the key to corporate success achieved throughout their career paths and accomplishments. To achieve and sustain this level of success, Santa Maria maintains a range of initiatives aimed at employee comfort and well-being, professional and personal development, and the assurance that all employees belong to one family. The company is recognized both internally and externally for providing development opportunities to its professionals; by conducting internal selections, promoting existing employees, or offering new roles, it strives to stimulate individual growth. By identifying talents and potential, Santa Maria values personal and behavioral traits, in addition to technical knowledge and work experience.