**OPEN POSITION: CALL CENTER AGENT** We are looking for a **Call Center Agent** to provide customer service. **Main Responsibilities:** * Conduct proactive and reactive customer service; * Present and offer products and services; * Identify customer needs and propose appropriate solutions; * Negotiate and close sales; * Record interactions and information in the system; * Monitor the progress of customer issues and follow-ups; * Meet performance targets and key performance indicators (KPIs). **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Commercial mindset, attentive, persuasive, and results-oriented; * Ability to work effectively with targets; * Basic computer skills; * Call center experience is a plus. **Desired Competencies:** * Proactivity; * Organization; * Empathy and strong interpersonal skills; * Customer focus and results orientation. **We Offer:** * Competitive market salary; * Commission/bonus based on performance; * Training and professional development; * Collaborative work environment; * Opportunities for professional growth. Job Type: Full-time CLT Compensation: starting from R$1\.621,00 per month Benefits: * Meal voucher * Transportation voucher